Welcome to Bit-Trade!

  • Email: support@bit-trade.org

faq

Faq

Our frequently asked questions.

Bit-Trade is a Forex trading company, specializing in providing profitable Forex investment solutions. Our Forex traders and financial analysts work to invest your money in the foreign exchange markets, maximizing profits every step of the way.
Bit-Trade offers customer support services 24 hours the day, 7 days a week. You are invited to reach us. You can also initiate a chat or send an email via our site. Our support team is always happy to assist in answering your questions or addressing any concerns that arise.
Yes. Bit-Trade works with clients from across the globe! Our investors hail from the U.S., across Europe, Asia, Australia and beyond. As long as we have clients who need our help, we're happy to assist by delivering profitable Forex investment solutions.
Yes, we offer a direct referral commission of 10% for all deposits referred by you. You can see your referral link after logging in to your account. Your referral must register a new account using this link. You do not need to make a deposit to refer members to our program and earn a commission. You only need to register an account and be a member of our site. Normally we do not allow this if they are signing up through the same IP address as you, but for special consideration please contact our support staff. Otherwise, your account will be flagged for referral fraud.After your referral makes a deposit, the 10% commission is added to your account instantly.
We offer multiple methods of contacting our support staff. The easiest ways to contact us is through Live Chat or email. You can contact us through support form and email on our support page.
To make an investment you must first register a new account. Once you are registered and logged in, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you created when signup.
We currently accept BitCoin. If new payment methods are added, it will be announced via news and email.
You can request to withdraw your available funds by clicking "Withdraw" after logging into the members area. Withdraw are always Instant but if we have found that there are numerous ways hackers can steal funds when instant withdrawals are turned on, so for security reasons withdrawals can be processed manually by our staff.
All deposits are added to your account automatically, except for Bitcoin which is added after 3 confirmations. If your deposit has not been added automatically, please contact our support with deposit details such as username, date, amount, and label
Yes, we have taken every possible measure to ensure the safety of our member's funds. We are hosted on a dedicated server with DDOS protection with GeniusGuard, and are protected with SSL Encryption from Comodo. We also have hourly backups of all data for rapid restoration in the event of any data loss.